For almost a year, I’ve had extreme difficulties adding money to my PayPal account. Every time I’ve to add money, it wouldn’t let me. To paraphrase the error, “we cannot add money to your account at this time. Please contact customer service.”
Every time I called customer service, they told me that I was unable to add money because their automated security software locked me out. Most of the customer service representatives were unable to help me. However, some have managed to help me by doing a reset on their system.
Over the past few days, things got even more screwy. PayPal’s automated security system removed my bank account from PayPal. When I contacted PayPal, they told me that there’s nothing they can do. So now, my PayPal account is useless.
My solution is that I created a new PayPal account and that I linked my other bank account to it. Still though, this issue will most likely repeat itself.
If you choose to use PayPal, here are a few tips to reduce the risk of running into problems such as the one’s I’ve experienced.
- Don’t add a huge amount of money to your PayPal account.
- If there’s a steady flow of money going in and out of your PayPal, that may trigger their automated security system.
- If you’re able to, create an alternate PayPal account (with a different email), and link it to a different bank account.
- Sign up to an alternative payment processor such as Google Pay.
- Use a credit card if you can, but don’t bother linking it to PayPal.
- Don’t bother calling their customer service representatives, they won’t help you.